R2 Entertainment, LLC — Official Document
Mind Freeze®
Technical Rider
Production Requirements & Contractual Conditions
For Live, Virtual & Hybrid Interactive Game Show Events
Important: This rider is incorporated by reference into your booking agreement and constitutes a binding part of the contract between the Purchaser and R2 Entertainment, LLC. All sections must be read, accepted, and signed prior to the event date. Questions? Call or text (516) 550-0475 or email info@r2eevents.com.
Section 01
About the Production
Mind Freeze® is an interactive entertainment technology company that powers live and virtual game show experiences for thousands of participants simultaneously — through a proprietary app available on iOS and Google Play. Every show is hosted live by Ron Robinson and features real-time audience participation, custom trivia content, and a competitive multi-round format built around your audience, your brand, and your event goals.
Show Formats
Live • Virtual • Hybrid (simultaneous in-person + remote)
Capacity
Scalable from 50 to 5,000+ participants simultaneously
Technology
Proprietary Mind Freeze® app (iOS & Google Play) + buzzer panels + production displays
Active Since
2010 • Performing in 35+ states • MBE Certified
Section 02
Payment Terms
All payments are made payable to R2 Entertainment, LLC. Payment must be received on or before the event date unless otherwise specified in the booking agreement.
Accepted Payment Methods
- Check (mailed): R2 Entertainment, LLC — 1399 Hempstead Turnpike, Elmont, NY 11003
- Check (on-site): Delivered to Ron Robinson or the designated Road Manager on the day of the event
- Credit / Debit Card: Accepted online or by phone. A 4% processing fee applies
- ACH / Bank Transfer: Available for corporate clients — contact your booking representative for details
- Purchase Order (PO): Accepted for universities, government entities, and qualifying organizations with prior approval
Deposit & Balance Schedule
A non-refundable deposit of 50% is due at signing to confirm the event date. The remaining balance is due no later than 14 days prior to the event. For bookings made within 14 days of the event, full payment is due at signing.
Section 03
Venue Access & Load-In
Access Requirements
- Access to the performance area must be granted a minimum of two (2) hours prior to show time for standard setups, and three (3) hours for AMPLIFY and BESPOKE productions
- A loading dock or street-level entrance must be available for equipment load-in
- If the performance area is not at street level, a service elevator (freight elevator) must be available — stairs are not acceptable for equipment transport
- Clear, unobstructed access from the load-in point to the stage or performance area is required
Venue Staff Assistance
- A minimum of two (2) venue staff members must be available to assist during load-in and setup
- A minimum of two (2) venue staff members must be available for strike (tear-down) and load-out following the event
- A designated venue contact or event coordinator must be on-site and reachable throughout the event
Section 04
Performance Area & Technical Requirements
Mind Freeze® is engineered to perform in venues of all sizes. Requirements vary by package. Confirm your package requirements with your booking representative.
Stage / Performance Area Dimensions
| Package | Minimum Footprint (W × D) | Minimum Ceiling Height | Notes |
|---|
| IGNITE | 20' × 12' | 10' | Flat floor or low-profile riser acceptable |
| AMPLIFY | 40' × 15' | 14' | Stage or riser strongly preferred |
| PLATFORM | Venue-dependent | Venue-dependent | Uses existing house AV infrastructure |
| BESPOKE | Custom — confirmed during pre-production | Custom | Full site survey conducted prior to event |
Power Requirements
- IGNITE: Two (2) dedicated 110V / 20A circuits within 25 feet of the performance area
- AMPLIFY / BESPOKE: Three (3) dedicated 110V / 20A circuits; one (1) 220V circuit for line array amplification (if applicable)
- PLATFORM: Venue house power as confirmed with the AV department during advance technical call
- All circuits must be clean, dedicated power — no shared circuits with HVAC, lighting grids, or kitchen equipment
- Extension cords and power strips must be 14 AWG minimum and approved for the load
Lighting Requirements
- Controlled ambient lighting is required to ensure audience screen visibility — house lights should be dimmable
- Direct sunlight on screens must be avoided — blackout capability required for daytime events in windowed spaces
- AMPLIFY and BESPOKE packages include a production lighting rig; venue must provide rigging points or truss at confirmed height
- For IGNITE and PLATFORM packages, an existing follow spot or basic wash is appreciated but not required
Internet & Connectivity Requirements
- A dedicated, wired LAN (ethernet) internet connection is required for all live and hybrid productions — minimum speed: 50 Mbps download / 20 Mbps upload
- Wi-Fi alone is not acceptable as a primary connection for any live or hybrid production
- A dedicated Wi-Fi network (separate from public guest Wi-Fi) should be made available for audience app connectivity
- For venues where wired internet is unavailable, R2 Entertainment offers a Mobile High-Speed Satellite add-on (Starlink + 5G cellular failover) at an additional fee — must be requested at time of booking
- For virtual-only productions: the hosting client or studio must provide a stable wired internet connection with minimum 100 Mbps symmetrical
Section 05
Virtual & Hybrid Event Requirements
Virtual participants join through the Mind Freeze® app on any iOS or Android device. Hybrid shows combine an in-person audience with unlimited remote participants on the same live leaderboard simultaneously.
Client Responsibilities — Virtual / Hybrid
- Distribute app download instructions and the event access code to all virtual participants no later than 48 hours before the event
- Provide a meeting or broadcast platform link (Zoom, Teams, Webex, StreamYard, etc.) if the show is to be streamed to remote participants
- Designate a virtual moderator to manage the remote participant experience during the event
- Ensure all virtual participants have a device capable of running the Mind Freeze® app (iOS 13+ or Android 8+) and a stable internet connection
Live Streaming
- If live streaming to social platforms (TikTok, YouTube, Facebook, Instagram) is desired, the Live Streaming add-on must be confirmed at booking
- R2 Entertainment handles the stream setup via StreamYard — client must provide platform login credentials or streaming keys at least 72 hours prior to the event
- All streaming content is subject to the Media & Recording policy in Section 11 of this rider
Section 06
Outdoor Events
Outdoor performances are permitted in controlled environments only. The client is solely responsible for providing a suitable outdoor infrastructure.
Outdoor Requirements
- A minimum 20' × 15' stage or riser must be provided for all outdoor productions
- Daytime shows: A 40' × 60' (minimum) fully enclosed blackout tent with sidewalls is required to ensure screen visibility
- Nighttime shows: A 40' × 60' (minimum) tent is required
- Dedicated outdoor power (generator or venue-supplied) meeting the power requirements in Section 04 must be provided
- The client must have an approved alternative indoor location identified and available in the event of inclement weather
- R2 Entertainment reserves the right to suspend or cancel outdoor performances if weather conditions present a safety risk to crew, equipment, or audience — weather rebooking is offered at no additional charge, subject to availability
Section 07
Custom Content & Branding
Custom Trivia Submission Deadline
- All custom trivia content, brand materials, and written submissions must be received no later than 30 days prior to the event date
- Content submitted after this deadline may not be incorporated into the show; rush processing (within 14 days) is available for an additional fee
- Trivia questions must be submitted in multiple-choice format (one correct answer, three distractors) unless a Freeze Zone round is being used
Branding & Custom Identity Materials
- Logos, brand colors, and corporate identity materials should be provided in vector format (SVG, EPS, or AI) or high-resolution PNG (minimum 300 DPI)
- Custom branded app overlays, animated intros, and white-label platform setups require assets 45 days in advance to allow production time
- Sponsor logos and presentation sponsor materials must be received 21 days prior to the event
- All submitted content is subject to review by R2 Entertainment — content that is obscene, discriminatory, or potentially harmful will not be incorporated
Section 08
Hospitality & Crew Requirements
The Mind Freeze® production crew typically consists of two to four members depending on the package. The following are the minimum hospitality requirements.
Meals
- One (1) hot or substantial meal per crew member must be provided for events exceeding four (4) hours on-site (including load-in and strike)
- For events of shorter duration, access to catering, a nearby restaurant, or a per diem of $20 per crew member is acceptable
Beverages
- Bottled water must be available to crew throughout the entire event
- Sports drinks (e.g., Gatorade) and coffee or tea are appreciated
- Crew should have access to a private staging area or backstage space near the performance area
Lodging (Out-of-Market Events)
- For events requiring crew travel beyond a 75-mile radius of Elmont, NY, the Purchaser is responsible for providing hotel accommodations for all traveling crew members
- Accommodations must be a minimum of a 3-star rated property within 15 minutes of the venue
- A separate room per crew member is required
- Hotel arrangements must be confirmed at least 21 days prior to the event date
Section 09
Prize Awards
- Cash prizes, if included in the agreement, will be awarded to winning team(s) during the Mind Freeze® Game Show. Total prize value is specified in the booking agreement.
- Prizes may be provided by the Purchaser (client-supplied) or arranged through R2 Entertainment as a Custom Prize Package add-on (cost + 20% fulfillment fee)
- Cash prizes awarded by R2 Entertainment will be disbursed on-site at the time of the event
- The Purchaser is responsible for any tax reporting obligations associated with prizes awarded at their event
- Prize structure (number of winners, team vs. individual, tie-breaker protocol) must be confirmed at least 14 days before the event
Section 10
Insurance
- R2 Entertainment, LLC carries commercial general liability insurance covering all Mind Freeze® productions
- A Certificate of Insurance (COI) is available upon request — please submit your request at least 14 days prior to the event date
- The hosting organization may be named as an Additional Insured on the policy for a flat fee of $50
- Venue-specific insurance requirements (minimum coverage amounts, waiver of subrogation, etc.) must be communicated to R2 Entertainment at time of booking
Section 11
Cancellation, Postponement & Date Changes
Cancellation Policy
- More than 60 days before the event: Deposit is non-refundable; no further obligation
- 31–60 days before the event: 50% of the total contract value is due
- 14–30 days before the event: 75% of the total contract value is due
- Less than 14 days before the event: 100% of the total contract value is due
Venue Failure & Force Majeure
- If the required performance space and/or internet connectivity is not secured by the Purchaser on the scheduled event date, the full contracted amount remains due to R2 Entertainment, LLC
- As a courtesy, R2 Entertainment will offer one (1) complimentary rescheduled performance within 12 months of the original event date, subject to availability. Out-of-market lodging for the rescheduled event remains the Purchaser’s responsibility.
- Force majeure events (natural disasters, government-mandated closures, acts of war) may allow cancellation without penalty at R2 Entertainment’s sole discretion
Date Change Requests
- One (1) date change is permitted at no charge if requested more than 30 days before the event and subject to availability
- Date changes requested within 30 days of the event are subject to a $250 rebooking fee
Section 12
Media, Recording & Intellectual Property
- Video recording, photography, live streaming, or any broadcast of the Mind Freeze® show requires prior written consent from Ron Robinson / R2 Entertainment, LLC
- If permission is granted, a complete, unedited digital copy of all recordings must be delivered to an on-site Mind Freeze® staff member before the crew departs
- All press interviews, media appearances, and on-camera statements must be conducted directly with Ron Robinson
- The Purchaser may not distribute, publish, or broadcast show content without written approval from R2 Entertainment, LLC
- Mind Freeze®, the Mind Freeze® logo, the show format, game mechanics, and all proprietary content are the exclusive intellectual property of R2 Entertainment, LLC and are protected by applicable trademark and copyright law
- The Purchaser may use approved event photos and approved highlights for internal communications with prior written consent
Section 13
Conduct, Safety & Event Environment
- R2 Entertainment, LLC and its crew reserve the right to pause or stop the show if conditions pose a safety risk to performers, crew, or audience members
- The Purchaser is responsible for ensuring that audience members behave respectfully toward performers and crew throughout the event
- Any conduct that is threatening, discriminatory, or disruptive may result in the removal of individuals from the event at the Purchaser’s discretion
- R2 Entertainment does not permit minors (under 18) to operate production equipment or access backstage areas unaccompanied
- The Purchaser is responsible for compliance with all local fire, safety, and occupancy codes at the venue
Section 14
Agreement & Authorization
By signing below, the Purchaser confirms they have read, understood, and agree to all terms and conditions set forth in this Technical Rider. This document is incorporated by reference into the Master Booking Agreement between the Purchaser and R2 Entertainment, LLC.
Purchaser / Client
Authorized Signature
Print Name: _______________________________
Title: ________________________________
Organization: _________________________
Date: _________________________________
R2 Entertainment, LLC
Ron Robinson — Host & Executive Producer
R2 Entertainment, LLC
1399 Hempstead Turnpike, Elmont, NY 11003
Phone: (516) 550-0475
Email: info@r2eevents.com
Questions Before Signing?
Call or text Ron Robinson directly at (516) 550-0475 — or visit r2eevents.com to learn more about our packages and services. We’re here to make the process simple and the show unforgettable.